product title:

Ice Cave Challenge: Climbing inside a glacier

Departure date:

14 March 2024

Included:

• Transport with return to accommodation
• Transport in sledge (pulled by snowmobile)
• Climbing equipment including helmet, headlamp, rope and crampons
• Warm lunch, drink and biscuits
• Arctic guide with necessary safety equipment

ATTENTION! This tour is not suitable for people with back problems, reduced physical fitness or claustrophobia.

We serve food and drinks. Feel free to bring your own lunch if you wish. We recommend bringing your own small backpack with space for your personal ice cave equipment, extra warm clothing and a small thermos for cold drink (as the water can freeze). Remember sturdy and worn-in hiking boots with stiff soles.

The tour begins when we pick you up at the hotel. WE ASK YOU TO BE PATIENT, AS WE CANNOT PICK UP FROM ALL HOTELS AT THE SAME TIME.

Welcome to this trip with Svalbard Wildlife Expeditions!


CANCELLATION POLICY

Cancellation must be done in writing. Depending on when we receive notice of the cancellation, we will refund the price of the trip minus the below listed share to cover our losses arising from the cancellation.

The participants are recommended to take out cancellation insurance with their private insurance company, which i.e. covers cancellation due to illness, lost luggage or the like.

• Up to 22 days before the activity, a fee equal to 5% of the price paid
• From 21 – 8 days before the activity a fee corresponding to 50% of the price paid
• 7 - 0 days before the activity fee corresponding to 100% of the price paid = no refund.

CHANGE OF BOOKING

If the customer wishes to change the ordered program and day trips less than 14 days before arrival, the customer will have to pay a change fee of NOK 400 per change.

UNFORESEEN EVENTS

Svalbard Wildlife Expeditions AS reserves the right to change departure times, minimum numbers or cancel trips up to 4 weeks before departure (day trips until the start of the trip) if there are too few participants in relation to the stated number in brochures or on the website. Likewise, we reserve the right to cancel tours right up until the start of the tour due to force majeure or other events beyond the company's control that prevent the tour from being carried out.

In such cases Svalbard Wildlife Expeditions AS reserves the right to cancel with no compensation in excess of the amount that the customer has already paid the operator. We also reserve the right to change the program along the way, if the organizer/tour leader deems it necessary for safety or technical reasons (weather conditions, scooter breakdowns, delays, etc.). In the Arctic, it is the weather that decides, and the extreme conditions that prevail can in some cases lead to the program having to be changed (also due to ongoing rescue operations) and thus does not give the right to a reduction in price. No refund in case of forgotten driver's license or delayed/cancelled flight.

CUSTOMER LIABILITY

The customer himself is responsible for assessing his own physical and mental condition in relation to the tour's content. The customer must at all times follow the instructions given by the event manager, and it is not permitted in any case to bring private weapons or pyrotechnic equipment on our tours.

Svalbard Wildlife Expeditions AS reserves the right to refuse people participation in our activities if they are considered a risk to safety or behave in such a way that it is embarrassing for the guide or other participants on the trip. Persons under the influence of alcohol or drugs will be refused admittance.

Svalbard Wildlife Expeditions AS tries as far as is reasonable to carry out the trip as described. The guest's safety will always be the first priority.


When booking this activity, the customer accepts the conditions as stated, found in full version at www.wildlife.no, as well as the general conditions for activities on Svalbard.