WEATHER AND NORTHERN LIGHTS The northern lights are a natural phenomenon, and we can never promise that they will appear. We have no northern lights guarantee, whatever the conditions on the night. Our guides follow the aurora forecast and weather conditions closely on the day of your tour. If they see that there is no chance at all of seeing the northern lights, we will contact you before departure and give you two options: Join the tour as planned, or Move your booking to another available date. If you prefer not to join and no other date suits you, you will get a full refund. Please note that the guide makes this assessment. Guests cannot cancel or rebook free of charge on their own judgement of the forecast. If we do not contact you, the tour goes ahead as planned and our normal cancellation terms apply.